INTERNET BROADBAND DISCLOSURES         RAA DATA SERCIVES, INC.           DEC 2020

RAA Data Service strives to provide consumers with accessible, easy-to-understand information about the services we provide, so they can make informed decisions about which services best meet their needs. Consistent with that goal, we have established this page as a single place where consumers and others can access and review the relevant policies, agreements, and other information about our broadband Internet access services.

Additionally, the Federal Communications Commission ("FCC") requires that RAA Data Service and other providers of broadband Internet access services disclose certain information regarding those Internet services. The information required for disclosure under the FCC's rules is found below and in the various policies and documents listed and linked on this page. To assist you in finding the information you're looking for, we highlight below information that the FCC specifically calls for in the Open Internet Disclosures.


Network Practices


RAA Data Service does not discriminate against lawful Internet content, applications, services, or non-harmful devices. The bullets below provide an overview of RAA Data Service's network practices with respect to its broadband Internet access services.


Blocking


RAA Data Service does not block or otherwise prevent end user access to lawful content, applications, services, or non-harmful devices. RAA Data Service does engage in reasonable network management practices described below and in our Network Management Information Section.
Throttling


RAA Data Service does not degrade or impair access to lawful Internet traffic on the basis of content, application, service, user, or use of a non-harmful device. RAA Data Service does engage in reasonable network management practices described below and in our Network Management Information Section.


Affiliated Prioritization


RAA Data Service does not directly or indirectly favor some traffic over other traffic, including through use of techniques such as traffic shaping, prioritization, or resource reservation, to benefit an affiliate.


Paid Prioritization


RAA Data Service does not directly or indirectly favor some traffic over other traffic, including through use of techniques such as traffic shaping, prioritization, or resource reservation, in exchange for consideration, monetary or otherwise.

Network Management


RAA Data Service manages its network with one goal: to deliver the best possible broadband Internet access service to all of its customers. To further this effort, RAA Data Service uses reasonable network management practices that are consistent with industry standards. RAA Data Service uses various tools and techniques to manage its network, deliver its service, and ensure compliance with the Acceptable Use Policy and the Customer Agreement for Residential Services. These tools and techniques are dynamic and can and do change frequently.

As the Internet and its related technologies continue to evolve, RAA Data Service’s network management tools will also keep pace so we can deliver an excellent, reliable, and safe experience to all of our customers. We will provide updates here as well as other locations if we make significant changes to our network management techniques.

RAA Data Service currently does not maintain a separate system to assist with managing times of congestion. As our network technologies and usage of the network continue to evolve, we reserve the right to implement a new congestion management system if necessary in the performance of reasonable network management and in order to maintain a good broadband Internet access service experience for our customers, and will provide updates here as well as other locations if a new system is implemented.

Application-Specific Behavior


RAA Data Service provides its broadband Internet access service customers with full access to all the lawful content, services, and applications that the Internet has to offer. RAA Data Service does not block or rate- control specific protocols or protocol ports, does not modify protocol fields in ways not prescribed by protocol standards, and does not otherwise inhibit or favor certain applications or classes of applications.

 

Performance Characteristics

Service Description
RAA Data Service provides a detailed summary of its Internet service performance containing information about speed and latency, as well as other related topics. RAA Data Service has always prided itself on providing state-of-the-art broadband services at the highest possible speeds.
 
Commercial Terms


Pricing and Other Fees


RAA Data Service’s broadband Internet access services may be subject to promotional rates. Additional fees, such as, installation, and early termination, may apply. For information about pricing and fees for various RAA Data Service Internet tiers of service and all its RAA Data Service services, please visit https://RAAInternet.com.

Data Usage Plans
RAA Data Service does not currently apply any “data caps,” usage thresholds, or any other form of usage-based billing, but reserves the right to do so.


Redress Options
If you have any questions about these disclosures, cannot find what you are looking for, or have any other concerns about RAA Data Service Internet service, please contact RAA Data Service at ‎Info@RAAInternet.com‎. RAA Data Service will review and promptly respond to all submissions.